Pest Control Is Who We Are
Red Rock Pest Control is a locally based company that was founded in April of 2015. The two owners came together with backgrounds in business and pest control and decided that a change was needed in the pest control industry. Red Rock Pest Control wanted to be known as a true customer service company. So far the company has accomplished that and doesn’t plan on stopping. Red Rock is dead set on stirring up the industry with its low prices and overly valued service along with 100% customer satisfaction.
Las Vegas is our home and we plan on staying for a while. This means that we want to do anything we can to not only gain and keep your business but to also exceed your expectations. We pride ourselves on going above and beyond when it comes to customer’s service and quality of work. Below we have put together not only a guarantee but a promise to you the customer. If for any reason ever we do not live up to our guarantee and or promise, we will immediately correct the problem. We know that we will never be perfect but we will strive for perfection when it comes to operating and our customers.
Red Rock Pest Control guarantees your satisfaction. This means that at any time you feel we are not meeting your expectations, we will immediately correct the problem.
Red Rock’s Promise To You
- 100% money back guarantee. This means if we cannot correct the issue, you don’t pay again until we do.
- We will exceed your expectations. If for some reason, we are not living up to what you expect from a professional pest control company we will do everything in our power to immediately correct the problem.
- If you need us we will be there. If you need an extra service, we will be there within 48 hours of your phone call. We don’t want you living with bugs and if one happens to get in, we want it out. (This excludes Sundays and Holidays)
- Your Re-Service guarantee. As a customer, you will receive unlimited re services in between your regular bi-monthly services. (must be a contracted customer)
- Your follow up call. After your Free Re-Service, we want to know how it went. We will give you a courtesy phone to call within a week to see how everything is going and how you are doing.
- Our Schedule. We try to be available as much as possible. This means that Monday – Saturday we will be at your service between 7 am and 8 pm. When you need us, we will make it happen.
- Our No Call No Show Policy. If we stand you up, then you don’t pay! It’s that simple. Nothing is more frustrating than being stood up by the bug man. If we don’t show up and you haven’t been previously notified that we won’t be there, your next service is on us. This ensures that we stay on time and you get your house sprayed.
Note: Guarantees are included for all regular customers. Guarantees for Non-Contract services and specialty services may not apply.